Job Details

1. Oversees and maintains the optimal function of the Districts internal HR information services systems, which may include coordinating database management, customization, development, maintenance, and upgrades in coordination with the Office of Information Technology Services to maximize system optimization and adoption by the District and Colleges.
2. Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing employment-related information services and databases; recommends and implements solutions.
3. Serves as lead representative and liaison between HR, Information Technology Services, external vendors, and other stakeholders for HR systems design and implementation projects.
4. Oversees and maintains internal database files, tables, codes, backup files, integrity, and security.
5. Provides technical support, troubleshooting, and guidance to HR and college business operations employees.
6. Programs custom functions and documentation such as automated queries, filters, macros, and reports.
7. Compiles or assists with the acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff and maintains dashboards.
8. Maintains knowledge of trends and developments in internal controls, data management and security, and HR applications.
9. Oversees the procurement of appropriate hardware and software to ensure the organization has high-quality, efficient systems.
10. Assists with set up and administration of performance reviews.
11. Identifies risks and opportunities and recommends changes to processes that improve the delivery of HR services to the District.
12. Partners with leaders across the District to develop and deliver HR-related communications.

1. Responsible for all HR reporting, including annual EEO Plan data reporting
2. Develops dashboards for reporting key metrics
3. Develops reports on key performance indicators (i.e. time to hire, turnover rates, employee demographics) to support short-term and long-term workforce development.

1. Redesigns, builds, and maintains website content to effectively communicate information, policies, procedures, and standard operating procedures to serve the needs of applicants, stakeholders, employees, retirees, community members, and students.
2. Creates and maintains accurate records of employment-related standard operating procedures, guidelines, employee handbooks, and related files.
3. Creates and maintains instructional guides, on-demand training materials, and related resources to assist applicants and employees with accessing and using HR systems.
4. Ensures all HR content meets mandated accessibility requirements.
5. Performs other duties, as assigned by the Chief Human Resources Officer or designee.

• Bachelors degree in human resources, business, public administration, organizational design or a closely related field OR an equivalent combination of education and experience
• Minimum 5 years of successful work experience with increasing responsibility in a Human Resources department with at least two years of human resources information systems experience
• Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
  
  

• Position is designated as a Campus Security Authority
• Position is designated as a Mandated Reporter under the Child Abuse and Neglect Reporting Act
• Position is a Responsible Employee under the Equity in Education Act and Title IX

• Frequent hearing and speaking to exchange information in person and online
• Comprehend speech at normal levels
• Upper limb dexterity to operate computers and peripheral equipment
• Vision sufficient for daily and frequent use of computers, databases, and written materials
• Sitting for extended periods of time
• Frequent bending at the waist
• Physical presence at on-site locations
• Driving to, in and around San Mateo County
• Lifting and carrying objects up to 20 pounds

• Communicate and interact with others
• Compose oral and written communications and reports
• Observe and interpret people and situations
• Learn and apply new information or skills
• Perform highly detailed work on multiple concurrent tasks
• Use math/mathematical reasoning
• Perform highly detailed work under changing priorities and deadlines on multiple concurrent tasks
• Work with frequent interruptions
• Self-regulate emotion and behavior

• Thorough understanding of all areas of employment-related information systems with a highly technical understanding of at least one commercial human resources information systems product.
• Familiarity with Human Resources policies and procedures to ensure the operational systems and applications meets organizational needs and goals.
• Effective information security practices and internal controls.

• Advanced skills in the use of standard office software and cloud products such as MS Office Suite, O365, Formstack, Smartsheets, or similar systems.
• Ability to utilize technology to improve the efficiency and accuracy of standard administrative processes.
• Effective project manager with the ability to remain focused, meet deadlines, and manage multiple tasks independently and as a part of a team.
• Strong leadership skills with the ability to work in a highly collaborative environment.
• Ability to create the look and feel of web pages that effectively communicates HR-related content. Experience with MS Office Suite, cloud-based applications, Banner and related products. Ability to design, implement, and report on metrics to evaluate, quantify, and analyze the ROI and effectiveness of HR operating systems and applications.

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.